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Support related articles.

Karl avatarEmanuel avatar
By Karl and 1 other2 authors9 articles
Do you offer phone support?We don't offer support over the phone. This article explains why.
Scope of SupportThis article describes what is included in our support, and what isn't.

Troubleshooting


How to check for plugin/theme conflictsHow to check for WordPress plugin or theme conflicts.
How to properly tackle browser cache "issues" (and get started with cache busting)What to do when changes to CSS and/or JS files doesn't have any effect

Extended Support


Extended Support: Speed OptimizationDetails about speed optimization services offered by Templ
Extended Support: WordPress updatesUpdates of WordPress, plugins, and theme – carried out by hand.
Extended Support: PHP UpgradeWe'll help you upgrade PHP to a specific or latest version, as well as test your site and make sure everything is working as expected.
Extended Support: Rollback helpNeed help rolling back a backup or rolling back a specific plugin to a different version? We can help!
Extended Support: Location changeWant to move your site to a different Google Cloud location? We can help with the location change without having any downtime for your site.
Templ Help Center