For security reasons, we allow SFTP access via SSH keys by default. To enable password based SFTP/SSH login, please follow the simple steps below.


In this guide we will first enable the SFTP/SSH password, and then use this password to connect to your site with a SFTP client like FileZilla, Cyberduck and by SSH via the Terminal. You can also connect with browser based SSH in our panel and we'll show you that as well.

Enable SFTP/SSH Password

Step 1 - Open the website details page for the website you want to enable SFTP & SSH password for.

Click the Edit Website Details as shown below:

Step 2 - Enable SSH/SFTP Password

You can choose to generate a password or set your own password. 

Scroll down and click Continue and you're done!

Connect to your website using SFTP (with password)

The details to connect to your website with SFTP password are shown on the website details page.


In your SFTP client (Filezilla or similar), enter the following:

Host: Your domain name or server IP
(If you are using Cloudflare or similar, then you need to connect with your IP address).
Username: Check websites details page (step 1) for the username.
Password: Check websites details page (step 1) for the password.
Port: Check websites details page (step 1) for the port.

FileZilla reference:

Cyberduck reference:



Other ways to connect to your site (with SSH)

You can also connect with SSH directly in your browser, or from your own computer by copying the command in our panel.

For even more ways to set up file access, please follow this guide.

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