DISCLAIMER NOTICE: Updating your name servers according to this guide will change everything for your domain, including any email or other things associated with the domain. If you are not sure what it means to change name servers, please contact us instead and we will help you.
Before you update your name servers
Before you update your name servers, you should start by updating your domains "A-Record" and point it to your Templ.io server IP. The server IP can be found on the Website details page in the Templ.io Control Panel.
NOTE: If you ONLY want to move your website to Templ (and not email etc..) then you should ONLY change the A-record for your domain.
How to update your name servers
So you have just added your domain in the Templ.io panel and saw this message:
"Your domain has been added, but it has no SSL certificate yet. A certificate will be generated once the NS records are set and propagated."
Below are the steps and information on how to change your NS (name server) records, and how to check if your domain has propagated.
How to update your Name servers with your registrar.
In order for Templ.io to handle your domain automatically, you need to update the name servers with your domain registrar to the correct Templ.io name servers.
Find your Templ.io name servers
- Login to your Templ.io Panel if you haven't already.
- Click Domains in the left menu
- Click on your domain in the domain list to view the details page, where you will find your Templ.io name servers.
Below is a screenshot for reference only. The name servers in the example below may not be the same as yours.
Here are links to popular domain registrars and their how-to guides for updating Name Servers, be sure to use "Custom DNS".
Is your registrar not in the list? Not sure how to update your name servers?
Send us a message and we will help out, or reach out to your domain registrar and they will be able to help you as well.
Note: After updating your name servers, allow 4 to 8 hours for other networks to access information for .com and .net domain names, and allow 24 to 48 hours for other networks to access information for all other domain extensions.
How to check if your name servers have propagated
The easiest way to check if your name servers have propagated around the world is to use DNS Checker.
Simply enter your domain name in the box, and in the dropdown field select "NS" and then click Search.
If your name servers have propagated, they should show "ns-cloud-xx.googledomains.com" as a result. Keep in mind that certain domains take up to 48 hours to propagate around the world.
How to generate the SSL certificate manually
In case your SSL certificate has not been generated automatically, you can do it manually in the Templ.io Panel. Keep in mind that you should wait until your name servers have propagated before you do this.
To generate the SSL certificate manually in the Templ.io Panel, follow these steps:
- Login to your Templ.io Panel
- Click on Domains in the left menu
- Click on your Domain (find the correct one in the list if you have more than one site hosted on Templ.io), and then click "Add SSL Certificate Now!"